Why QC Photos Are Non-Negotiable
Once your item leaves the warehouse and ships internationally, returning it is expensive, slow, and often impossible. The QC photo stage is your only chance to catch flaws, request exchanges, and avoid disappointment. Skipping QC is the single most expensive mistake a buyer can make. Every experienced buyer will tell you the same thing: request QC for every item, inspect every photo, and never approve an item you are unsure about.
Before you look at category-specific details, run through these universal checks:
- Does the item match the product description? Color, size, style, and variant must be correct.
- Are there any visible stains, tears, or damage from shipping to the warehouse?
- Does the packaging protect the item? If the box is crushed, the item may be damaged.
- Is the item the correct size? Compare to the size chart you used when ordering.
- Are there any loose threads, unfinished seams, or missing stitching?
- Does the item smell strongly of chemicals? This indicates poor quality materials.
Shoes require the most meticulous inspection. Here is what to check:
- Toe box shape and symmetry. Both shoes should look identical.
- Heel counter firmness. Press the heel — it should hold shape.
- Sole stitching alignment. Crooked stitching is a common flaw.
- Tongue logo placement. Centered and at the correct height.
- Insole print clarity. Should be sharp, not blurry or faded.
- Lace quality and length. Should match the original style.
- Glue stains on midsole edges. Acceptable in small amounts, not excessive.
- Weight. Lighter shoes often use cheaper materials.
Clothing items have different QC priorities:
- Fabric weight and texture. Check the GSM and feel against your expectations.
- Print alignment and cracking. The print should be centered and not cracked.
- Neck tag accuracy. Font, spacing, and placement should match the original.
- Shoulder seam alignment. Dropped shoulders should be symmetrical.
- Hem and cuff stitching. Should be even and tight.
- Zipper quality for jackets. Should glide smoothly without catching.
- Pocket placement and depth. Should be symmetrical and functional.
- Drawstring hardware. Metal tips should be secure and not loose.
Small items are often overlooked, but they have their own checks:
- Hardware quality for bags and belts. Should feel solid, not hollow.
- Stitching density. More stitches per inch means better durability.
- Material thickness. Should match the description.
- Functional parts. Zippers, snaps, and clips should work smoothly.
- Dimensions accuracy. Measure against the listed specs.
- Interior lining quality. Should not be thin or poorly attached.
- For glasses: UV rating and frame alignment.
- For jewelry: metal stamp and clasp security.
The decision to approve or reject is not always clear. Use these guidelines: